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FAQ's

Thoughtfully answered — everything you may wish to know.

SHIPPING

We ship from our Australian and U.S. warehouses for faster regional delivery.

For delivery times, tracking, and international shipping information, see our Shipping & Returns.

SIZING & FIT

Each garment is designed with a relaxed yet refined silhouette.

For specific measurements, refer to the size guide on each product page.

If you’re between sizes or unsure, we recommend choosing your usual size or please contact us for personalised guidance support@blankbusinessco.com.

CARE

To preserve your item of clothing, we recommend gentle washing in cool water using a mild, eco-friendly detergent.

Avoid tumble drying and direct sunlight.

For knitwear and delicate fabrics, store folded rather than hung to maintain shape.

Full care instructions are provided on the garment label.

If you have further inquiries on how to care for your new garment please contact us at support@blankbusinessco.com.

SUSTAINABILITY

Sustainability is at the foundation of everything we create.

Our collections are made using natural and low-impact fibers such as hemp, organic cotton, and baby alpaca chosen for their durability and minimal environmental footprint.

Each piece is crafted in certified factories and artisan workshops that uphold fair, safe, and ethical conditions.

Learn more about our commitment to responsible design on our Sustainability page.

PREORDERS

Selected styles may be available for preorder.

Preorder items are made in limited quantities and will ship on the estimated date listed on the product page. You’ll receive an update once your order has been dispatched.

PAYMENTS

We accept all major credit cards, PayPal, and Shop Pay.

All prices are displayed in your local currency, and taxes are calculated at checkout.

RETURNS & EXCHANGES

We offer returns on full-priced items within 14 days of delivery.

For full details on how to initiate a return, visit our Shipping & Returns.

CONTACT

For any questions, styling advice, or order support, please reach us at support@blankbusinessco.com.

Our team is available Monday to Friday, 9 AM–5 PM (AEST).